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Friday, February 5, 2010

Quality Service

How often has it been easy for you to find a plumber, electrician or a carpenter who did a fine job? Most of us are not really happy with their work. We either get the job redone spending lot of money, but seldom satisfied, or just put up with mediocre service.

When you construct your house, how sure can you be that the mason has mixed the cement, sand, water and gravel in the right proportion? That the mixture has not timed out? If it did, its strength would reduce by a considerable degree. How sure can you be that the walls are accurately vertical and strong enough?

We have often seen fire outbreak due to slipshod electrical work; buildings have collapsed because of second-rate construction. A premier space organization like ISRO is not spared of such problems either. Its compound wall collapsed, just one year after construction!

We should have a national institute which offers quality courses in various fields like masonry, painting, gardening, and all the vocations mentioned above(you could add more to the list). The institute should certify that the concerned person is qualified in a particular field.

The advantages I see from such a system:

-safety

-we can be sure of not being swindled

-job well done

-less expenditure

-saves time

-organized labour

This means you are happy

2 comments:

  1. Good observation, but I feel it is not pragmatic in the current Indian scenario, as most of the people who resort to masonry or such jobs in India is out of financial constraints and people here do not pursue these as true professions to go after (this perception as i know is different in the West and other countries).

    To implement such a system we need to tackle this problem from the roots, mainly provide basic education first,and then break the divides present in labour, then would come the implementation of system you've spoken of.

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  2. You are right maverick, our system can't change overnight. I wrote only what must happen. How it should and more of why, will come in a while in another post :)

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