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Sunday, August 14, 2016

Never use United Airlines for booking your Euro flights

Two days after providing me a "Confirmation number" for a roundtrip ticket to Austria, they sent an email saying

"Thank you for booking your travel on www.united.com.   
We are unable to ticket the above-referenced reservation.  Some airlines require 24 hours to confirm a seat on their flight.  In this case, we were unable to confirm your flight(s) on Swiss International Airlines.  Please call us at 800-UNITED1 (800-864-8331) so we can assist you in making alternate arrangements.  I apologize for any inconvenience this may cause.

Thank you,

United Airlines
Reservations Processing Center "

I call them immediately after seeing this email, and my call never got through ! I tried to redial, and redial.... n times, in vain. 

I later had to book tickets through Lufthansa, (for a much higher price) which gave me confirmed flights the moment I booked it. 

Thanks United, for wasting my time, money; testing my patience.

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